Stop Losing Jobs After the Phone Rings
You already get leads. The problem is what happens after the call, text, or form comes in.
We help home service businesses capture every lead, follow up automatically, and book more jobs—without hiring more office staff or living on your phone.
If you run a home service business, this probably sounds familiar:
You miss calls while you’re on a job
Voicemails pile up
You mean to follow up… but the day gets away from you
Some leads book right away, others disappear
You know jobs are slipping through, but you can’t see exactly where
You’re not bad at business.
You’re just busy doing the actual work.
Most home service owners don’t lose jobs because of marketing.
They lose jobs because the follow-up system isn’t built for real life.
You’re great at the work. We fix what breaks behind the scenes.
Kesner Operations Group helps owner-led home service businesses put simple systems in place so:
Every lead gets a response
Follow-up happens automatically
Scheduling is easier for you and your customers
You finally have visibility into what’s happening
No bloated software.
No complicated tech.
No hiring another admin just to keep up.
Where Missed Calls Stop Becoming Missed Jobs
We set up a simple, reliable system that handles lead follow-up and scheduling for you:
Missed calls automatically get a text back
Leads are followed up with until they book or say no
Scheduling doesn’t depend on you chasing people
You can clearly see who called, who booked, and who didn’t
Everything works in the background so you can focus on jobs, not inboxes.
How It Works
1. Diagnose the breakdown
We look at exactly where leads are falling through the cracks in your current process.
2. Build the System
We set up automated follow-up, scheduling, and communication tailored to how your business actually runs.
3. Validate, hand off and start booking more jobs
We test everything, make sure it works, and show you how to use it with confidence.
What This Changes for You
Fewer missed opportunities
Less time on your phone after hours
More booked jobs from the leads you already have
5–10 hours a week back without hiring staff
Faster response times without more effort
This isn’t about doing more.
It’s about losing less.
This is for home service businesses who:
Already get leads (calls, forms, texts)
Feel overwhelmed by follow-up
Are tired of chasing people
Don’t want complicated software
Want something simple, reliable, and effective
Know they’re losing jobs after the first contact
Let’s Find the Leaks in Your Lead Flow
If you want to know where leads are slipping through—and how to fix it—start here.
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Kesner Operations Group
4384 Jonathan Drive , Dayton Ohio 45440
(937) 776-4780
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